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Updated working schedule of official IQOS stores

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Updated: 22.05.2020, 17:26

We would kindly like to share with you the list and updated operating schedule of IQOS stores where you can buy our products or service your devices.

We will keep you updated by publishing all changes of IQOS stores operating schedules on this website page. However, we would recommend you to confirm the most recent news about working hours by calling 2121, on an Instagram page or via messengers: Facebook, Telegram @IQOSKZ_Support_bot

We would also like to recommend you to use our online store and a new delivery offer. Starting from March 18th, 2020, we alter our online ordering conditions. Currently free delivery applies to orders containing a minimum one carton of tobacco sticks.

We wish you all the best and appreciate your loyalty to our products. Your IQOS!

IQOS official store opened in Almaty
Nazarbayev av., 111 / 48A, Kazybek bi st., corner

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
Find a direction

IQOS.COM Online Store

Working hours: 24/7, orders are processed on business days from 09:00 to 18:00
Services: Buy IQOS, buy HEETS, service replacement through courier services
Relevant information on online deliveries from IQOS.COM

Nur-Sultan

"At Barabasha's" partner sale point
Auezov st.,15

Working hours: Mon-Sun 09:00-22:00
Services: Buy IQOS, buy HEETS
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"At Barabasha's" partner sale point
Mangilik Yel st.,37

Working hours: Mon-Sun 09:00-22:00
Services: Buy IQOS, buy HEETS
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"Sapsan" partner sale point
Birzhan Sal st.,2

Working hours: Mon-Sun 08:00-23:00
Services: Buy IQOS, buy HEETS
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"Syrdariya" partner sale point
Aqmeshit st., 9/2

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Promenade Market" partner sale point
Mengilik El ave.,52, block B1

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Bayan" partner sale point
Baitursynov st.,53

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Bereke" partner sale point
Kabanbai Batyr ave.,7

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Masyanya" partner sale point
Herzen st., 86

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №7"
Abay ave., 100

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №14"
Tauelsyzdyk ave., 36/1

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №19"
Alikhan Bokeikhan ave., 18/1

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №20"
E10/36 st.

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №1"
Kosshygululy st.,3

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №2"
Tarkhan st.,2/3

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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IQOS shop in "Astana Mir Vkusa" mall
Saryarka avenue, 8

Working hours: Mon-Sun 10:00-21:00
Services: Buy IQOS, buy HEETS
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IQOS mobile zone, "Keruen" mall, supermarket "Galmart"
Dostyk st.,9

The store is temporarily closed

IQOS shop in "Keruen" mall
Dostyk st., 9

Working hours: Mon-Sun 10:00-22:00
Services: Buy IQOS, buy HEETS
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IQOS shop in "MEGA Silk Way" mall
Kabanbai batyr avenue, 62

Working hours: Mon-Sun 10:00-21:00
Services: Buy IQOS, buy HEETS
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Almaty

IQOS store
Nazarbayev av., 111 / 48A, Kazybek bi st., corner

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
Find a direction

IQOS shop in "ADK" mall
Satpaev 90, Brusilovskiy st., corner

The store is temporarily closed

IQOS store in "Colibri" mall
Valikhanov st., 170

The store is temporarily closed

Point of sales in "EcoSmoke" store
Bayzakov st.,223

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
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"Lyubimiy" partner sale point
Kabanbai Batyr st., 199a

Working hours: Mon-Sun 08:00-23:00
Services: Buy IQOS, buy HEETS
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"Magaz" partner sale point
Al-Farabi ave., 101

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Gastronom" partner sale point
Kenesary Khan st., 83/6

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Beibars" partner sale point
Utegenova st., 15b

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Bai Tal" partner sale point
Ryskublekova st., 28/6

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Korzinka" partner sale point
Timiryazev st., 32b

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Alem" partner sale point
Kazybek Bi st., 177

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Alem" partner sale point
Kazakhfilm microdistrict, 37

Working hours: Mon-Sun 08:00-22:00
Services: Buy IQOS, buy HEETS
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"Alem" partner sale point
Suleimenova st., 24a

Working hours: Mon-Sun 08:00-22:00
Services: Buy IQOS, buy HEETS
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"Alem" partner sale point
Rozybakiev st., 220

Working hours: Mon-Sun 08:00-22:00
Services: Buy IQOS, buy HEETS
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"Alem" partner sale point
Shemyakin st., 121

Working hours: Mon-Sun 08:00-22:00
Services: Buy IQOS, buy HEETS
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"Rakhat" partner sale point
Aiteke Bi, 187

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Monetka" partner sale point
Nalchikskaya st.,30/4

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Dostyk" partner sale point
Dostyk ave., 111/4

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Aksu" partner sale point
mcd.Samal 2, 23a

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Euromarket" partner sale point
Radlova st., 25

Working hours: Mon-Sun 08:00-22:00
Services: Buy IQOS, buy HEETS
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"Rich" partner sale point
Bazarbayeva st., 57a

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Chempivon" partner sale point
Kabanbai batyr st., 19/49

Working hours: Mon-Sun 11:00-20:00
Services: Buy IQOS, buy HEETS
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"AFD Market" partner sale point
Al-Farabi ave., 21

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Keruen" partner sale point
Zharokova st.,137, block B2

Working hours: Mon-Sun 09:00-21:00
Services: Buy IQOS, buy HEETS
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"2 Kvartal" partner sale point
Tole bi st., 286/6

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Volna" partner sale point
Tole bi st.,150

Working hours: Mon-Sun 09:00-22:00
Services: Buy IQOS, buy HEETS
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"Volna" partner sale point
Mamyr 2 microdistrict, 3

Working hours: Mon-Sun 09:00-22:00
Services: Buy IQOS, buy HEETS
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"Raksa" partner sale point
Bogenbai Batyr st.,104

Working hours: Mon-Sun 09:00-22:00
Services: Buy IQOS, buy HEETS
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"Raksa" partner sale point
Kurmangazy st.,15

Working hours: Mon-Sun 09:00-22:00
Services: Buy IQOS, buy HEETS
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"Maks" partner sale point
Raiymbek st., 506

Working hours: Mon-Sun 08:00-20:00
Services: Buy IQOS, buy HEETS
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"Navoi" partner sale point
Navoi st., 208/6

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"MixMart" partner sale point
Kalkaman district, Talzhanova st., 9

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Adel" partner sale point
Taugul district, Mustai Karim st.,12/16

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Bereke" partner sale point
Mynbayeva st.,45

Working hours: Mon-Sun 06:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Royal Petrol №5"
md Mamyr-4, 102а

Working hours: Mon-Sun 00:00-24:00
Services: buy HEETS
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Point of sales in GS "Royal Petrol №8"
Abay ave.,152

Working hours: Mon-Sun 00:00-24:00
Services: buy HEETS
Find a direction

Point of sales in GS "Royal Petrol №9"
Suyunbay ave.,157g

Working hours: Mon-Sun 00:00-24:00
Services: buy HEETS
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Point of sales in GS "Royal Petrol №10"
Dostyk ave., 99/1

Working hours: Mon-Sun 00:00-24:00
Services: buy HEETS
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Point of sales in GS "Royal Petrol №33"
Satpayev st., 141

Working hours: Mon-Sun 00:00-24:00
Services: buy HEETS
Find a direction

Point of sales in GS "Royal Petrol №42"
Baitursynov st.,27b

Working hours: Mon-Sun 00:00-24:00
Services: buy HEETS
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Point of sales in GS "Baganashyl"
Baitursynov st.,27b

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Gaspromneft"
Mailina st., 79g

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №1"
Abay Avenue, 191a · Tlendieva, 227a

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №8"
Timiryazev st., 8B

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №10"
Askarova st., 2/1

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №42"
Mukanov st., 226A

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №75"
Kairbekov st., 65/9 · Tole bi, 9

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №3"
Sagadat Nurmagambetov st.,520

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
Find a direction

IQOS store in "ESENTAI MALL"
Al-Farabi avenue, 77/8

The store is temporarily closed

IQOS store in "DOSTYK PLAZA" mall
md.Samal -2, 111

The store is temporarily closed

IQOS store in "MEGA ALMA-ATA" mall
Rozybakiev st., 247A

The store is temporarily closed

Аktau

"Altyn Food" partner sale point
8th microdistrict, 34

Working hours: Mon-Sun 08:00-23:00
Services: Buy IQOS, buy HEETS
Find a direction

"GooD" partner sale point
12th microdistrict, 73

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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"GooD" partner sale point
27th microdistrict, 90

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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"Oasis" partner sale point
17th microdistrict, 7

Working hours: Mon-Sun 10:00-23:00
Services: Buy IQOS, buy HEETS
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"Oasis" partner sale point
10th microdistrict, 2

Working hours: Mon-Sun 09:00-23:30
Services: Buy IQOS, buy HEETS
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"Mercury" partner sale point
7th microdistrict, 21

Working hours: Mon-Sun 08:00-03:00
Services: Buy IQOS, buy HEETS
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"Euro" partner sale point
5 microdistrict, 2/1

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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IQOS service point in "Sherlock" store
4a microdistrict, 39

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
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Аktobe

"Hamster" partner sale point
The Zhubanov Brothers st., 298

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
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"Edelweiss" partner sale point
Eset Batyr st., 103B

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №1"
Abilkayyr Khan avenue, 90

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №2"
Sankibay Batyr avenue, 46

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №3"
Beibitshilik avenue, 39a

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №4"
Kenes Nokin avenue, 53

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Compass №5"
Az Nauryz st., 34

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Аtyrau

IQOS srore, "Baizaar" Mall, hypermarket "Marco"
Kulmanov st.,111A

Working hours: Mon-Sun 10:00-19:00
Services: Buy IQOS, buy HEETS, service
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"Ada" partner sale point
Azattyk ave.,72

Working hours: Mon-Sun 08:00-24:00
Services: Buy IQOS, buy HEETS
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"Batys 2" partner sale point
Azattyk ave, 46

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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"Ak-Bulak" partner sale point
Baktygerey Kulmanov st.,1а

Working hours: Mon-Sun 09:00-22:30
Services: Buy IQOS, buy HEETS
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"Aisha-Bibi" partner sale point
Sapar Karymsakov st.,28

Working hours: Mon-Sun 08:00-00:30
Services: Buy IQOS, buy HEETS
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"EcoSmoke" partner sale point
Azattyk ave.,72

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Sherlock" partner sale point
Zharbosynova st., 62

Working hours: Mon-Sun 10:00-23:00
Services: Buy IQOS, buy HEETS
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Karagandy

"Mini-Market" partner sale point
Stroiteley ave.,13/2

Working hours: Mon-Sun 08:00-23:00
Services: Buy IQOS, buy HEETS
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"Tabachnaya Lavka" partner sale point
Aqmeshit st., 9/2

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Ak Zhol" partner sale point
Bukhar Zhirau ave., 32/4

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Volna" partner sale point
Metalurgov ave., 25

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Tourist" partner sale point
mcd.Stepnoy 3/8

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Bunker" partner sale point
Bukhar Zhirau ave., 32

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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"Grocery store №17" partner sale point
Alihanov st., 35

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
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IQOS store in "City Mall"
Bukhar-Zhyrau Ave., 59/2

The store is temporarily closed

IQOS service point
Prigorodnaya st.,7/2

The store is temporarily closed

Point of sales in GS "Helios №1"
Karaganda -Temirtau track (highway,15)

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
Find a direction

Point of sales in GS "Helios №3"
Novoselov st., 157/1

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
Find a direction

Point of sales in GS "Helios №8"
30 Microdistrict, Spasskoye Highway

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
Find a direction

Point of sales in GS "Helios №11"
Saken Seyfullin st., 117/1

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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Point of sales in GS "Helios №17"
Sakena Seifulin ave., 32/2

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
Find a direction

Pavlodar

"Lame blue cat" partner sale point
Lermontov st.,60

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Beerloga" partner sale point
Kataev st., 111

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"RV" partner sale point
Malaysary Batyr st., 4

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
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Semey

"Aurora" partner sale point
Kabanbai Batyr st., 148

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
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"Svetofor" partner sale point
Titova st.

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Tabakoff" partner sale point
Ibraeva st., 167

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"April" mall, partner sale point
Kabylbayeva st., 3

Working hours: Mon-Sun 09:00-18:00
Services: Buy IQOS, buy HEETS
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Taldykorgan

"Pivo+" partner sale point
Kabanbai Batyr st., 148

Working hours: Mon-Sun 10:00-20:00
Services: Buy IQOS, buy HEETS
Find a direction

"Sagadat" partner sale point
Zhansugurova st., 198

Working hours: Mon-Sun 08:00-20:00
Services: Buy IQOS, buy HEETS
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Uralsk

IQOS service point
Abulkhair Khan ave.,167, 2 floor

The store is temporarily closed

"Gastronom" partner sale point
Dzheksenbayev st.,67/1

Working hours: Mon-Sun 08:30-23:00
Services: Buy IQOS, buy HEETS
Find a direction

"Sherlock" partner sale point
Syrym Datuly st., 30

Working hours: Mon-Sun 10:00-17:00
Services: Buy IQOS, buy HEETS, service
Find a direction

Ust-Kamenogorsk

"Tabaker" partner sale point
Astana st., 6/1

Working hours: Mon-Sun 10:00-21:00
Services: Buy IQOS, buy HEETS, service
Find a direction

"Alem" partner sale point
Kabanbai Batyr st., 142

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Productoff" partner sale point
Krylov st., 106

Working hours: Mon-Sun 00:00-24:00
Services: Buy IQOS, buy HEETS
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"Daniel" partner sale point
Geological st., 2/2

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Chaika" partner sale point
Shore Drive named after Slavsky, 24

Working hours: Mon-Sun 09:00-20:00
Services: Buy IQOS, buy HEETS
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"Lakshmi" partner sale point
Vinogradov st.,19

Working hours: Mon-Sun 09:00-23:00
Services: Buy IQOS, buy HEETS
Find a direction

Shymkent

IQOS store in "Shymkent Plaza"
Al-Farabi Square 3/1

Working hours: Mon-Sun 10:00-18:00
Services: Buy IQOS, buy HEETS, service
Find a direction

IQOS sale point in BC "Altyn Orda"
Kunayev avenue, 21

The store is temporarily closed

"Firkan" Mega Planet, sale point
Tauke Khan avenue, 13

Working hours: Mon-Sun 10:00-18:00
Services: Buy IQOS, buy HEETS
Find a direction

"Firkan City" sale point
Tauke Khan avenue, 330

Working hours: Mon-Sun 10:00-18:00
Services: Buy IQOS, buy HEETS
Find a direction

"Firkan" sale point
Adyrbekov st., 117

Working hours: Mon-Sun 10:00-18:00
Services: Buy IQOS, buy HEETS
Find a direction


If you have questions, please contact IQOS Customer Care via phone: 2121, Facebook messanger or Telegram: @IQOSKZ_Support_bot


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