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Welcome to IQOS Services

Get the most out of your IQOS experience

Man Holding IQOS 3 White

IQOS Coach

At first IQOS may seem daunting - any new technology can be. Once you buy your IQOS through our website, you get your personal assistant. Let us give you a hand.

IQOS 3 Gold with Charger

IQOS International Assistance

Would you like assistance with your IQOS while travelling? Call our dedicated helpline for advice and assistance.

IQOS Qoach Headset

IQOS test-drive - try before buying

Not sure if IQOS fits you well? Now you have an opportunity to get IQOS for lending for 14 days and experience IQOS benefits before buying it.

Frequently asked questions

Interested in our app?

IQOS 2.4+ with Heets Technology

Head over to the Google Play store to download our IQOS Connect app. It is filled with informative tutorials and helpful advice that will ensure you get the most out of your IQOS. Be sure to keep your IQOS Connect app updated as we add new features to it frequently.

Google play logo

IQOS 2.4+ with Heets Technology

Still have questions about IQOS?

We are available to respond to your inquire every day from 10AM to 10PM

IQOS Live Chat

Talk with one of our IQOS experts live
Start chat

IQOS on Facebook

Visit our IQOS Facebook page
IQOS Kazakhstan

IQOS on Twitter

Get in touch with IQOS support on Twitter
@iqos_support_kz

IQOS Email Support

Send us your query
Info@iqos.kz

Telegram

Сontact us in Telegram
IQOSKZ_Support_bot

IQOS Phone Support

Want to speak to one of our IQOS support experts? No problem, call us at
2121

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