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Welcome to IQOS Care

Man Holding IQOS 3 White

First steps with IQOS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.

IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS.

IQOS Qoach Headset

Care Plus

We have developed IQOS CARE PLUS program that covers additional benefits and services.
It is time to upgrade your IQOS experience!

Frequently asked questions

Interested in our app?

IQOS 2.4+ with Heets Technology

Head over to the Google Play store to download our IQOS Connect app. It is filled with informative tutorials and helpful advice that will ensure you get the most out of your IQOS. Be sure to keep your IQOS Connect app updated as we add new features to it frequently.

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IQOS 2.4+ with Heets Technology

Still have questions about IQOS?

We are available to respond to your inquire every day from 10AM to 10PM

IQOS Live Chat

Talk with one of our IQOS experts live
Start chat

IQOS on Facebook

Visit our IQOS Facebook page
IQOS Kazakhstan

IQOS on Twitter

Get in touch with IQOS support on Twitter
@iqos_support_kz

IQOS Email Support

Send us your query
Info@iqos.kz

Telegram

Сontact us in Telegram
IQOSKZ_Support_bot

IQOS Phone Support

Want to speak to one of our IQOS support experts? No problem, call us at
2121

This product is not risk free and is addictive.
This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine containing products. PMI's smoke-free products are not an alternative to quitting and are not designed as cessation aids.
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