, make a difference in your
friends’* lives
Give discounts to your friends for their first IQOS and get
pleasant bonuses for yourself.
How Give Discounts program works?
(GC-**********)
(VC-**********)
(GC-**********)
(VC-**********)
The Program covers purchases in IQOS stores, on the website iqos.com and from personal sales assistants
* Friend – a smoker who has attained the age of 21 or above and who is neither registered in the IQOS User Database nor an IQOS user
Share the code with your friend right now
STEP 1
Think whom of your close ones you would like to recommend IQOS.
STEP 2
Choose one of the following reasons why you recommend IQOS – your friends would cheer up to know that you care about them:
* compared to cigarettesSTEP 3
Give a Friend * KZT 3,000 discount for the first IQOS 2.4P or KZT 6,000 for the first IQOS 3 DUO, according to your code:
GC-**********
Choose one way to share your Recommendation Code with the Friend. Your Friend will get a link to the registration page and IQOS purchase at the special price :
Smokers who switched to IQOS say that there is less breath odor compared to smoking a cigarette. Source: Online survey conducted by third-party research agencies in 2015, 2016 and 2017 among 3,344 IQOS users in Japan, Switzerland, Italy, Romania and Spain.
Smokers who switched to IQOS say that there is less aftertaste left in their mouth compared to smoking a cigarette. Source: Online survey conducted by third-party research agencies in 2016 and 2017 among 3,157 IQOS users in Japan, Switzerland, Italy, Romania and Spain.
Give Discounts program in more detail
Would you like to make your Friends happy with the discount for their first IQOS and get the discount for yourself?
It is EASY with your Recommendation Code under Give Discounts Program!
You wish to tell your Friends about IQOS but do not know how to do this in a RIGHT WAY?
Use our hints from the video – presentation of IQOS to your Friends.
These videos are not to be distributed
Additional bonuses for you
INCREASED DISCOUNT 4 000 TG FOR YOU
After switching 2 Friends * to IQOS, you will begin to receive an increased discount of 4,000 tenge for the entire assortment, for purchases over 10,000 tenge.
PROMO CODE FOR KZT 2,000 DISCOUNT FOR YANDEX.TAXI
This promo code is given after your Friend has applied for a test drive with your Recommendation Code. See how you can use your promo code here.
Personal cabinet
HI,
Your Recommendation Code:
Number of friends whose lives you’ve changed for the better:
You haven't recommended IQOS to your friends yet. Recommend now
Active vouchers:
KZT 3,000 discount:
You don't have any vouchers yet.
30% discount for accessories:
KZT 4,000 discount:
You don't have any vouchers yet.
View all
This product is not risk free and is addictive.
RESTRICTED ACCESS
Website is available only after registration for users who have reached the age of 21 years old and being tobacco user.
Continuing browsing IQOS.COM website,
you are agreeing to the Terms And Conditions Of Website Use and Cookie Notice
Contact us if you have any questions about the registration:
COOKIE NOTICE
Effective from January 24, 2017
Welcome to WWW.IQOS.COM (hereinafter - the Website) belonging to and used by Philip Morris Kazakhstan LLP (hereinafter referred to in this Cookie Notice as we or our Company) or on behalf thereof. This Cookie Notice describes the way we use Cookies and similar tracking technologies on our website for automatic collection of certain information about the visitors to our website. The Notice also contains the explanation of how you can accept or reject cookies we use.
What are cookies?
Cookies are small text files that are placed on your computer when you visit a website. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information. Cookies set by website owners are referred to as “first party cookies”. Cookies set by third parties, other than website owner, are “third party cookies”. Third party cookies enable third party features or functionality (for example, website analytics services) to be provided on or through the website. The parties that set these third party cookies can recognize your computer when it visits the website in question or other websites.
Why do we use cookies?
We use cookies to collect certain information about the visitors to our website. This may include details of their computer’s IP address, browser type and screen resolution, as well as certain analytics (such as which pages they visited and for how long) or preference information (such as their language choices). This information enables us to understand how visitors use our website and to provide them with enhanced website functionality. However, it is collected in a way that does not enable us to determine the actual identity of its visitors unless they choose to provide this voluntary. The cookies served through our website and their purposes are described in the table below.
How can I control cookies?
By browsing WWW.IQOS.COM you agree to our use of first party cookies as working with the website involves using first party cookies, without which certain elements of the website are non-operable. If you do not wish to accept first party cookies in connection with your use of this website, you must stop using the website and delete cookies placed on your computer by adjusting the settings on your internet browser. Besides WWW.IQOS.COM uses Google Analytics provided by Google, Inc. (hereinafter – Google), as described in section “Do you use Google Analytics or any other web analytics tool?” You can choose to reject third party cookies from Google as listed below in section “Do you use Google Analytics or any other web analytics tool?” You may need help of your system administrator. Please note that if you choose to reject third party cookies, it can impair certain functionalities of our website.
Do you serve targeted advertising?
No. At this time, we do not serve any cookies through our website for targeted advertising purposes, nor do we allow any third party to do this.
Do you use Google Analytics or any other web analytics tool?
WWW.IQOS.COM использует сервис Google Analytics, предоставленный корпорацией "Google, Inc." uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to Google in the USA. Next, no matter where the IP address originates from (Member States of the European Union, other parties to the Agreement on the European Economic Area, or elsewhere) Google anonymizes the last octet of the IP address (for IPv4 addresses) or the last 80 bits (for IPv6 addresses) (a process known as “IP masking”). Google does this because we have activated its “anonymizeIP” system for all countries. Finally Google stores the anonymized data on servers in the USA. Google uses this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing us with other services relating to website activity and internet usage. Google will not associate your IP address with any other data they hold. As explained in section “How can I control cookies?” above, you may prevent Google from collecting and using data (cookies and IP address) by downloading and installing the browser plug-in here. Follow these links for further information concerning the terms and conditions of our use of Google analytics, the information that Google provides on data privacy and security, and Google’s data privacy notice.
Do You Use Any Non-Cookie Based Technologies to Record Website Visits (like Web Beacons, LSOs, etc.)?
No. At this time, we only use the cookies described above to collect information about our website visitors.
Where Can I Get Further Information?
If you have any questions or comments about our Cookie Notice, communicate with us through our Help page, or write to us at:
Philip Morris Kazakhstan LLP
90, Iliyas Zhansugurov str., Otegen Batyr Settlement,
Ili District, Almaty Region, 040700, Republic of Kazakhstan
TERMS AND CONDITIONS OF WEBSITE USE
Effective from July 19, 2020
About these Terms and Conditions
Welcome to WWW.IQOS.COM (hereinafter – the Website) belonging to and used by Philip Morris Kazakhstan LLP (hereinafter referred to in these Terms and Conditions of Website Use as we or our Company) or on behalf thereof. We are the Company registered in the Republic of Kazakhstan under BIN 040440000348. Principal place of business: 90, Iliyas Zhansugurov str., Otegen Batyr village, Ili District, Almaty Region, 040700 or B40A6M8 , Republic of Kazakhstan. To register on the Website you will have to read and accept the terms and conditions below that contain important information concerning your use of the Website (hereinafter – Terms of Use). Prior to using the Website please read these Terms of Use, since you must comply herewith. It must be borne in mind that using certain sections of this Website or any information offered by us on the Website for your own benefit may require compliance with other conditions and requirements or copyright notices. Should that be the case, we will notify you of the above and there are instances where to continue using the Website, you will need to read and accept such conditions or notices. Please also note that these Terms of Use may be amended from time to time. All amendments will be published on the Website; therefore we kindly ask to look through the Website for any amendments made. By continuing to use the Website after the above amendments have been introduced, you confirm acceptance of the revised Terms of Use.
Website Use
Our Web site is designed for registered legal-age smokers, tobacco consumers and employees of Philip Morris Kazakhstan LLP who have access to the Website. To access and use the Website you must be 21years of age or older. In case of failure to meet this requirement, you may not use or try to enter the Website. To register and create your personal account on the Website, you will be required to provide personal information, for example, your name, date of birth, home address (city, street, house, and postal code), e-mail and phone number to enable us to check your compliance with the requirements for accessing the Website. One user is allowed to create and use one account on the Website only. The above information will be stored in accordance with the Privacy Notice provisions.
Obligations to Protect Your Data
Your password is strictly confidential and cannot be disclosed to any third parties. Password must be kept secret and the user is fully liable for all actions performed via his/her account within his/her reasonable control. You may not transfer your password or other information needed to enter the Website to any third parties. All cases where your account is used by any persons, other than you, will serve as the grounds to suspend or terminate your account. You must immediately notify us in case you become aware of any unauthorized use of your account or any other security accidents with your account or the Website.
Website Access Modification and Suspension
It must be borne in mind that we may modify the Website action mode, suspend or discontinue operation of or access to the Website or any part thereof at our sole discretion. For example, we may suspend your access to the Website in case of your failure to meet these Terms of Use. Furthermore we may update the Website and change its content at any time. Despite all necessary measures to update the information presented on the Website, please note that our Website content can become outdated at any time, and we are under no obligation to update such information. Besides we may stop normal operation of the whole Website or any part thereof to perform routine or off-schedule maintenance in order to fix errors or any make other changes.
Website and Materials Use
Website and its content (including without limitation software, files, artwork, data, images and other materials) (hereinafter – the Materials) are owned by our Company and(or) our customers. You may not use, change, copy, reproduce, republish, download, place, transfer, distribute, sell, license, let on lease, share or make, edit, adapt or otherwise create derivative works based on the Materials or other parts of the Website without our written consent. Furthermore you may not use and access the Website or its Materials for commercial purposes, since the Website and its Materials are provided for your personal use only. Any other uses of the Website or Materials are strongly prohibited including without limitation: - use of the Website or Materials for business purposes; - distribution, sharing, copying, reproduction or publication of the Materials; or - modification, distribution, transfer, execution, broadcasting, reproduction, publication, licensing or reverse engineering of the Website in full or in part without our preliminary written consent.
Links
It should be noted that the Website can contain links to third-party websites. Such links are for your convenience only and do not imply promotion of such third-party websites. Since we have no direct control over such sites and resources, we disclaim responsibility for their health, content, advertising, products or other materials presented on such sites or resources. We do not browse such third-party websites, therefore please note that: - we disclaim responsibility for such websites including conditions of access thereto and their privacy policies and do not control their content or accessibility; - we are not under any direct or indirect obligations with regard to receipt of goods, services or information from such websites; and - you will take all consequences and risks of continuing to such websites. You may not create frames, links and external links to the Website from other websites without our preliminary written consent. Such consent will be given subject to certain conditions. In case of need to create a frame, link or external link to the Website, please contact our Help Desk.
Confidentiality and Cookies
Personal Data Collection and Processing Consent and our Privacy Notice regulate collection, use, transfer and processing of your personal information we collect from you or you provide to us via the Website (including use of cookies). We use cookies on the Website so you can use the Website in the most effective way. Our Cookie Notice contains explanations as to the type, operation and switch-off of cookies used by us. Prior to using the Website please carefully read the Personal Data Collection and Processing Consent, Privacy Notice and Cookie Notice having in mind that we can change their provisions, as well as provisions of these Terms of Use at any time.
Disclaimer
Though we use our best efforts to create the Website that is informative, easy-to-comprehend and view, this Website is provided on an “as is” basis unless we expressly state otherwise in these Terms of Use. This means that we do not assume any responsibility with regard to the Website (in accordance with Limitation of Liability section below). It implies that liability for the Website fitness for your purposes rests with you. In this connection we disclaim liability for fitness or suitability of the Website for your tasks and purposes and exclude any direct or indirect obligations with respect of the following without limitation: - guarantee that the Website functions will be available without error or interruption; - guarantee that the Website or server used in connection with access to the Website are free of viruses and other harmful elements; and - guarantee that the content posted on or via the Website or otherwise provided in connection with the Website functions is accurate, acceptable, up-to-date, complete, reliable, high-quality or compliant. We neither give any guarantee that the Website or content thereof is free of errors or omissions nor provide any direct or indirect guarantees, assumptions, promises or obligations with regards to accuracy, completeness and relevance of the Website content.
Limitation of Liability
Under no circumstance shall we be liable to you for any loss or damage that is claimed to have resulted from computer virus, actions that cause denial of service for lawful users or effects of other harmful programs, which can infect your computer equipment, software, data or other personal materials as a result of using the Website (including reference to or via any content of the Website) or other websites linked from our Website. You also agree that functions of the Website depend on correct and effective work of the Internet, other equipment and services provided by the third parties (including our own hardware or Web Browser) and that we neither assume any obligations nor bear any responsibility for such equipment and services. If you act as consumer and user of our Website, you should bear in mind that we provide access to our Website for personal user consumption only. You may not use our Website for any commercial or business purposes, and we disclaim liability for any special, indirect or punitive damage or loss, loss of data, missed profit, loss of revenue, business or reputation. Should your activity result in malfunctions of the Website or systems used to provide the Website to you or other persons, you agree to answer for loss, liabilities, costs, damages and expenses including reasonable legal fees and litigation expenses incurred as a result of such malfunctions or in connection therewith.
Jurisdiction
These Terms of Use, as well as your use of the Website shall be governed by the Republic of Kazakhstan laws and regulations.
Other Material Rights of Our Company under These Terms of Use
We reserve the right to transfer our rights and obligations under these Terms of Use to other entities; however such transfer will not influence your rights and our obligations hereunder. Our failure to exercise our right of claim with respect to your obligations under these Terms of Use or our right of claim with respect to you in a judicial proceeding, or delay in exercising of such rights shall not operate as our waiver to demand enforcement of our rights or your release from such obligations hereunder. Should we select not to exercise our right of claim with respect to your failure to perform or breach of obligations under these Terms of Use in a judicial proceeding, we will notify you thereof in writing. Each provision of these Terms of Use shall apply on a stand-alone basis. In other words, should any court or other authority rule any provision of these Terms of Use invalid, illegal or unenforceable, other provisions will remain in full force and effect. These Terms of Use are not intended to confer any rights upon any person other than you and our Company.
Our Contact Persons
Should you have any questions concerning these Terms of Use, our Website or in connection therewith contact us via our Help page or write to us: Philip Morris Kazakhstan LLP, 90, Iliyas Zhansugurov str., Otegen Batyr village, Ili District, Almaty Region, 040700 or B40A6M8, Republic of Kazakhstan
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PERSONAL DATA COLLECTION AND PROCESSING CONSENT
I hereby confirm that I am 21 years of age or older and I am a consumer of tobacco products, tobacco or other products, containing nicotine other than preparations for nicotine addiction therapy. All data provided by me are true. I hereby give my consent to Philip Morris Kazakhstan LLP (hereinafter referred to as “the Company”) and persons engaged by the Company to collect and process my personal data including but not limited to my last name, first name, middle name, date of birth, IIN, number of identification document, home address, phone number, e-mail address and other data in order to:
- inform me about the Company and its affiliates, goods and services, activities of the Company, draft legal acts and/or laws governing tobacco products or other products, containing tobacco or nicotine, scientific studies or other data with regards to goods and services of the Company;
- sell me goods of the Company;
- invite me to take part in public opinion polls and surveys;
- provide me with access to websites, social media pages or mobile applications of the Company;
I agree to be contacted for the above-listed purposes by post, phone, e-mail, SMS, MMS, social media, messengers, websites, electronic data resources and other information systems.
The Company may store my personal data for the period of time established by the Company for the above-mentioned purposes, transfer and process my personal data outside the Republic of Kazakhstan (cross-border transfer), disclose my personal data to the Company affiliates, counterparties, search and collect additional information about me in social media or other public sources by the Company itself and/or through the third parties. I can withdraw this consent, add or change my personal data at any time by e-mail at info@iqos.kz or letter to the Company address: 90, Iliyas Zhansugurov str., Otegen Batyr village, Ili District, Almaty Region, 040700 or B40A6M8, Republic of Kazakhstan.
Personal data provided by me enable the Company to treat me as individually identified person. I confirm that the personal data provided by me to the Company are not my personal, family secret.
Should this consent be withdrawn, all personal data shall be deleted from the Company database. Hereby I agree with the Company that this form of consent equates to closing a deal in writing.
This consent to the collection and processing of personal data is a confirmation of my giving (providing) my consent to the collection and processing of my personal data for the purposes, in the manner and on the conditions set forth above, is valid and applies to the relationship between me and the Company that arose from the moment of registration in Company database.
CONSUMER PRIVACY NOTICE
This global notification describes general provisions for personal data collected and processed by affiliates of Philip Morris International. In case of any contradiction between any provision of this notification and provisions of the Laws of the Republic of Kazakhstan and consent to personal data collection and processing, the provisions of the Laws of the Republic of Kazakhstan and consent to personal data collection and processing shall prevail.
We take privacy seriously. This notice tells you who we are, what information about you we collect, and what we do with it. Click on “find out more” in each section for further information.
Please also read our terms of use relating to the service you are interested in. They provide more information about the way we do business, and any restrictions on eligibility that may apply.
Who are we?
We are a member of Philip Morris International. Our details (name, address, etc.) will have been given to you separately at the time of (or to confirm) the collection of information about you, for example, in a notice on an app or a website, or in an e-mail, containing a link to this notice.
Find out more…
- PMI: Philip Morris International, a leading international tobacco group. It is made up of a number of companies or “affiliates”.
- PMI affiliates: Each member of the Philip Morris International group of companies is a “PMI affiliate”. “We” (or “us” or “our”) refers to the PMI affiliate that first collected information about you.
- PMI product: means a product of ours or of another PMI affiliate.
How do we collect information about you?
We may collect information about you in various ways.
- You may provide us with information directly (e.g. filling in a form, or making a call to us).
- We may collect information automatically (e.g. when you use a PMI app or website).
- We may acquire information from third parties (e.g. publicly-available information on social media platforms such as Facebook and Twitter).
In this notice, we refer to all the methods by which you are in contact with us as “PMI touchpoints”. PMI touchpoints include both physical (for example, retail outlets and events), and digital (for example, apps and websites).
Find out more…
We may collect information that you provide directly. Typically this will happen when you:
- sign up to be a member of our databases (this could be, for example, in person, via app, or online);
- purchase PMI products or services at a retail outlet;
- download, or use, a digital touchpoint (e.g. an app or a website);
- contact us through a touchpoint, or by e-mail, social media or telephone;
- register a device with us;
- subscribe to a PMI panel portal;
- register to receive PMI press releases, e-mail alerts, or marketing communications;
- participate in PMI surveys or (where permitted by law) PMI competitions or promotions; or
- attend an event that a PMI affiliate has organised.
We may collect information about you automatically. Typically this will happen when you:
- visit an outlet that sells PMI products (e.g. by collecting your data at check-out, or through sensors at the outlet that connect with mobile technology);
- attend an event that a PMI affiliate has organised (e.g. through purchases at the event or through sensors at the event that connect with mobile technology);
- communicate with us (for example, through a touchpoint; or social media platforms);
- use PMI touchpoints (e.g. through tracking mechanisms in an app or a website); or
- make public posts on social media platforms that we follow (for example, so that we can understand public opinion, or respond to requests concerning PMI products).
We may also collect information about you automatically through the use of cookies and similar tracking technologies on digital PMI touchpoints. The specific cookies and technologies used will depend on the PMI touchpoint in question. To learn about the cookies (including Google analytics cookies) and similar technologies used on a touchpoint, including how you can accept or refuse cookies, please see the cookie notice made available on or through that touchpoint.
Where permitted by law, we may acquire information about you from third parties. This may include information shared between PMI affiliates, publicly-available profile information (such as your preferences and interests) on third party social media sites (such as Facebook and Twitter), and marketing lists acquired from third party marketing agencies.
We may also collect information in other contexts made apparent to you at the time.
What information about you do we collect?
We may collect various types of information about you:
- information necessary to fulfil your orders
- information necessary to provide warranty services
- information you give us in forms or surveys
- information about your visits to our outlets and events
- information you give us in calls you make to call centres
- information about your preferences and interests
- information necessary to verify your age
find out more…
Information that we collect from you directly will be apparent from the context in which you provide it. For example:
- if you order a product from us through a touchpoint, you provide your name, contact, billing details, and the products you have chosen so that we can fulfil your order;
- you may provide information on your product preferences and interests so that we can offer you products and services that will interest you;
- if you make an appointment to see us (or someone supporting our products or services), we may collect your name and contact details;
- we may collect information that enables us to verify your age, for example a copy of an identity document or your facial image.
Information that we collect automatically will generally concern:
- details of your visit or call (such as time and duration);
- in a sales outlet or at an event (including areas in the immediate vicinity), how frequently you visit, which areas you visit and for how long, and which purchases you make;
- your use of digital PMI touchpoints (such as the pages you visit, the page from which you came, and the page to which you went when you left, search terms entered, or links clicked within the touchpoint); and
- your device (such as your IP address or unique device identifier, location data, details of any cookies that we may have stored on your device).
Information that we collect from third parties will generally consist of publicly-available profile information (such as your preferences and interests), for example from public social media posts.
For what purposes do we use information about you, and on what legal basis?
In this section, we describe the purposes for which we use personal information. However, this is a global notice, and where the laws of a country restrict or prohibit certain activities described in this notice, we will not use information about you for those purposes in that country.
Subject to the above, we use information about you for the following purposes:
- To comply with regulatory obligations, such as verifying your age and status as a user of our products
- To sell our products to you, including fulfilling your orders, processing your payments
- To provide sales-related services to you, including dealing with your inquiries and requests, and providing warranty services
- To market our products (where permitted by law), including administering loyalty programs, product improvement, market research, developing marketing strategies, administering marketing campaigns, and customizing your experiences at outlets that sell PMI products and at events
- For us or our business partners to inform you of potential opportunities to get involved in marketing or promoting PMI products
- To support all the above, including administering your accounts, enabling you to use PMI touchpoints, corresponding with you, managing your appointments with us or with someone supporting our products or services (for example, regarding a new product, or after-sales service), customizing your experiences of PMI touchpoints, and administration and troubleshooting
- For business analytics and improvements, including improving PMI products, outlets and events, and the information that we (or our affiliates) provide to our customers
- For other purposes that we notify you of, or will be clear from the context, at the point information about you is first collected
The legal basis for our use of information about you is one of the following (which we explain in more detail in the “find out more” section):
- compliance with a legal obligation to which we are subject;
- the performance of a contract to which you are a party;
- a legitimate business interest that is not overridden by interests you have to protect the information;
- where none of the above applies, your consent (which we will ask for before we process the information).
find out more…
The purposes for which we use information about you, with corresponding methods of collection and legal basis for use, are:
|
Purpose |
Method of collection and legal basis for Processing |
|
Comply with regulatory obligations · verify your age and status as a user of our products |
This information is generally provided to us by you directly. We use it because it is necessary for us to comply with a legal obligation to sell products only to adults (21 years old or over), or, in countries where there is no such legal obligation, because we have a legitimate business interest to sell our products only to adults (21 years old or over) that is not overridden by your interests, rights and freedoms to protect information about you. |
|
Sell our products · fulfil your orders (including sending receipts) · process your payments · provide warranty services |
This information is generally provided to us by you directly (typically, name, address, e-mail address, payment information). We use it to discharge our contractual obligations to you as a buyer of our products. |
|
Provide sales-related services · deal with your inquiries and requests · correspond with you · general administration and troubleshooting · administer loyalty programs |
This information is generally provided to us by you directly. We use it because we have a legitimate business interest in providing sales-related services to our customers that is not overridden by your interests, rights and freedoms to protect information about you. |
|
Market our products (where permitted by law) · understand your preferences (such as what products or events may interest you or may be better tailored to your needs) and, where permitted by law, market to you personally · administer loyalty programs · invite you to participate in, and administer, surveys or market research campaigns · for market research · develop marketing strategies · administer marketing campaigns · customize your experience of PMI touchpoints (for example, to personalize your visit, such as with greetings or suggestions that might interest you) |
This will typically be a combination of information that you provide to us (for example, your name and contact and social media details); information that we collect automatically (for example, using technology to monitor use of PMI touchpoints) and (where permitted by law) information that we acquire from third parties (such as public social media posts). We use it on the grounds that we have a legitimate business interest to market our products, to operate PMI touchpoints, and to customize your experiences, in these ways that is not overridden by your interests, rights and freedoms to protect information about you. |
|
Market our products (where permitted by law) · provide you with information about, and to manage, PMI affiliates, their promotions, products and services, outlets, events and the regulation of our products; and to develop and improve tools to pursue these purposes |
This will typically be a combination of information that you provide to us (for example, your name and contact details, your social media handles); information that we collect automatically (for example, using cookies and similar technologies) and (where permitted by law) information that we acquire from third parties (such as public social media posts). We use it on the grounds that we have a legitimate business interest to market these things that is not overridden by your interests, rights and freedoms to protect information about you. In certain countries, where required by law, we will send you these materials in electronic format only with your consent. |
|
Support for all the above purposes · administering your accounts · enabling you to use PMI touchpoints (for example, allowing you to remain logged in to sections of a touchpoint that are reserved for authorized users only, administering your language preference, associating your shopping cart with you) · corresponding with you · managing your appointments with us or with someone supporting our products or services (for example, regarding a new product, or after-sales service) · enhancing your experiences · administration and troubleshooting |
This will typically be a combination of information that you provide to us (typically, name, password (or equivalent)) and information that we collect automatically (for example, information about your device, and cookies and similar tracking technologies). We use it on the grounds that correspond to the purpose for using the information that we are supporting. For example, where we administer your account to support a purchase or to provide after-sales service, we use the information to discharge our contractual obligations to you as a buyer of our products; where we administer your account to show you our products, we are supporting marketing and so we use it on the grounds that we have a legitimate business interest to market our products that is not overridden by your interests, rights and freedoms to protect information about you, and so on. |
|
Business analytics and improvements · allowing us or our business partners to inform you of potential opportunities to get involved in promoting PMI products · for business analytics and improvements (including for PMI products, outlets that sell PMI products, events, digital PMI touchpoints and the information that we (or our affiliates) provide to our customers) |
This will typically be a combination of information that you provide to us; information that we collect automatically; and (where permitted by law) information that we acquire from third parties. We use it on the grounds that we have a legitimate business interest to analyze and to improve our business performance, our products, PMI touchpoints, outlets and events, and to invite others to get involved in promoting PMI products, that is not overridden by interests, rights and freedoms to protect information about you. |
Where we do not base our use of information about you on one of the above legal bases, we will ask for your consent before we process the information (these cases will be clear from the context).
In some instances, we may use information about you in ways that are not described above. Where this is the case, we will provide a supplemental privacy notice that explains such use. You should read any supplemental notice in conjunction with this notice.
Who do we share your information with, and for what purposes?
We may share information about you with:
- PMI affiliates;
- third parties who provide PMI affiliates or you with products or services;
- PMI affiliates’ carefully selected business partners and advertisers (in areas connected with our products, or consistent with their style and image) so that they can contact you with offers that they think may interest you, in accordance with your preferences; and
- other third parties, where required or permitted by law.
find out more…
Sharing data with other PMI affiliates
- Information about you will be shared with Philip Morris International Management SA (based in Lausanne, Switzerland), which is the place of central administration of personal data processing for PMI affiliates. Philip Morris International Management SA processes the information about you for all the purposes described in this notice.
- Information about you may be shared with the PMI affiliate that is responsible for the country in which you live (if it wasn’t the PMI affiliate that first collected the information) for all the purposes described in this notice.
- Information about you may be shared with any other PMI affiliate that you contact (for example, if you travel and you want to know where to buy PMI products in a new country, or where to find service or support for PMI products) in order to enhance our service to you.
Details of PMI affiliates and the countries in which they are established are available here.
Sharing data with Third Parties
- We may share information about you with third parties who provide PMI affiliates or you with products or services (such as advisers, payment service providers, delivery providers, retailers, product coaches, information services providers and age verification providers).
- We may share information about you with PMI affiliates’ carefully-selected third party business partners and advertisers (in line with the kind of thing you might associate with our products, for example because they have similar or complementary image, style, or functionality) so that they can contact you with products, services and promotions that they think may interest you, in accordance with your preferences.
- We may share information about you with other third parties, where required or permitted by law, for example: regulatory authorities; government departments; in response to a request from law enforcement authorities or other government officials; when we consider disclosure to be necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity; and in the context of organisational restructuring.
Where might information about you be sent?
As with any multinational organisation, PMI affiliates transfer information globally. Accordingly, information about you may be transferred globally (if your information is collected within the European Economic Area, this means that your information may be transferred outside it).
find out more…
When using information as described in this notice, information about you may be transferred either within or outside the country or territory where it was collected, including to a country or territory that may not have equivalent data protection standards.
For example, PMI affiliates within the European Economic Area (“EEA”) may transfer personal information to PMI affiliates outside the EEA. In all cases, the transfer will be:
- on the basis of a European Commission adequacy decision;
- subject to appropriate safeguards, for example the EU Model Contracts; or
- necessary to discharge obligations under a contract between you and us (or the implementation of pre-contractual measures taken at your request) or for the conclusion or performance of a contract concluded in your interest between us and a third party, such as in relation to travel arrangements.
In all cases, appropriate security measures for the protection of personal information will be applied in those countries or territories, in accordance with applicable data protection laws.
How do we protect information about you?
We implement appropriate technical and organisational measures to protect personal information that we hold from unauthorised disclosure, use, alteration or destruction. Where appropriate, we use encryption and other technologies that can assist in securing the information you provide. We also require our service providers to comply with strict data privacy and security requirements.
How long will information about you be kept?
We will retain information about you for the period necessary to fulfil the purposes for which the information was collected. After that, we will delete it. The period will vary depending on the purposes for which the information was collected. Note that in some circumstances, you have the right to request us to delete the information. Also, we are sometimes legally obliged to retain the information, for example, for tax and accounting purposes.
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Typically, we retain data based on the criteria described in the table below:
|
Type |
Explanation/typical retention criteria |
|
· marketing to you (including marketing communications) (if you use digital touchpoints and are contactable) |
Most of the information in your marketing profile is kept for the duration of our marketing relationship with you; for example, while you continue to use digital touchpoints, or respond to our communications. However, some elements of your marketing profile, such as records of how we interact with you, naturally go out of date after a period of time, so we delete them automatically after defined periods (typically 3 years) as appropriate for the purpose for which we collected them. |
|
· marketing to you (including marketing communications) (if you are no longer in contact with us) |
This scenario is the same as the above, but if we don’t have any contact with you for a long period (typically 2 years), we will stop sending you marketing communications and delete your history of responses to them. This will happen, for example, if you never click through to an invitation to an event, log on to a digital touchpoint, or contact customer care, during that time. The reason is that in these circumstances, we assume you would prefer not to receive the communications. |
|
· marketing to you (including marketing communications) (if you are not contactable) |
If you have registered to receive marketing communications, but the information you give us to contact you doesn’t work, we will retain your details for a period of typically only 6 months to allow you to return and correct it. |
|
· marketing to you (including marketing communications) (incomplete registrations) |
If you commence registering yourself in a database, but do not complete the process (for example, if you don’t complete the age verification process, or you don’t accept the touchpoint’s terms of use), we will retain your details for only 6 months to allow you to return and complete the process. |
|
· market research |
If you are not registered with us for other purposes (e.g. marketing communications, warranty, customer care), and we use publicly available information about you in order to understand the market or your preferences, we will retain the information about you for a short period in order to perform the particular item of market research. |
|
· purchases and warranty |
If you purchase goods, we will retain details of this for so long as required to complete the sale, and to comply with any legal obligations (for example, for tax and accounting record-keeping purposes). If you also register for a warranty for a device, we will retain details of this for so long as relevant to the warranty. |
|
· customer care |
If you contact customer care, we will make a record of the matter (including details of your enquiry and our response) and retain it while it remains relevant to our relationship, for example if you need us to replace a device under warranty, or if your recent enquiries are relevant. Temporary records (for example, an automated recording of a telephone call in which you ask us to direct you to a retail outlet) may be relevant only until more permanent records are made, and will be retained only temporarily. |
|
· system audit logs |
System audit logs are retained typically for a period of only a few months. |
|
· business analytics |
Business analytics data is typically collected automatically when you use PMI touchpoints and anonymised/aggregated shortly afterwards. |
What rights and options do you have?
You may have some or all of the following rights in respect of information about you that we hold:
- request us to give you access to it;
- request us to rectify it, update it, or erase it;
- request us to restrict our using it, in certain circumstances;
- object to our using it, in certain circumstances;
- withdraw your consent to our using it;
- data portability, in certain circumstances;
- opt out from our using it for direct marketing; and
- lodge a complaint with the supervisory authority in your country (if there is one).
We offer you easy ways to exercise these rights, such as “unsubscribe” links, or giving you a contact address, in messages you receive.
Some mobile applications we offer might also send you push messages, for instance about new products or services. You can disable these messages through the settings in your phone or the application.
find out more…
The rights you have depend on the laws of your country. If you are in the European Economic Area, you will have the rights set out in the table below. If you are elsewhere, you can contact us (see the paragraph “who should you contact with questions?” at the end of this notice) to find out more.
|
Right in respect of the information about you that we hold |
Further detail (note: certain legal limits to all these rights apply) |
|
· to request us to give you access to it |
This is confirmation of: · whether or not we process information about you; · our name and contact details; · the purpose of the processing; · the categories of information concerned; · the categories of persons with whom we share the information and, where any person is outside the EEA and does not benefit from a European Commission adequacy decision, the appropriate safeguards for protecting the information; · (if we have it) the source of the information, if we did not collect it from you; · (to the extent we do any, which will have been brought to your attention) the existence of automated decision-making, including profiling, that produces legal effects concerning you, or significantly affects you in a similar way, and information about the logic involved, as well as the significance and the envisaged consequences of such processing for you; and · the criteria for determining the period for which we will store the information. On your request we will provide you with a copy of the information about you that we use (provided this does not affect the rights and freedoms of others). |
|
· to request us to rectify or update it |
This applies if the information we hold is inaccurate or incomplete. |
|
· to request us to erase it |
This applies if: · the information we hold is no longer necessary in relation to the purposes for which we use it; · we use the information on the basis of your consent and you withdraw your consent (in this case, we will remember not to contact you again, unless you tell us you want us to delete all information about you in which case we will respect your wishes); · we use the information on the basis of legitimate interest and we find that, following your objection, we do not have an overriding interest in continuing to use it; · the information was unlawfully obtained or used; or · to comply with a legal obligation. |
|
· to request us to restrict our processing of it |
This right applies, temporarily while we look into your case, if you: · contest the accuracy of the information we use; or · have objected to our using the information on the basis of legitimate interest (if you make use of your right in these cases, we will tell you before we use the information again). This right applies also if: · our use is unlawful and you oppose the erasure of the data; or · we no longer need the data, but you require it to establish a legal case. |
|
· to object to our processing it |
You have two rights here: (i) if we use information about you for direct marketing: you can “opt out” (without the need to justify it) and we will comply with your request; and (ii) if we use the information about you on the basis of legitimate interest for purposes other than direct marketing, you can object to our using it for those purposes, giving an explanation of your particular situation, and we will consider your objection. |
|
· to withdraw your consent to our using it |
This applies if the legal basis on which we use the information about you is consent. These cases will be clear from the context. |
|
· to data portability |
If: (i) you have provided data to us; and (ii) we use that data, by automated means, and on the basis either of your consent, or on the basis of discharging our contractual obligations to you, then you have the right to receive the data back from us in a commonly used format, and the right to require us to transmit the data to someone else if it is technically feasible for us to do so. |
|
· to lodge a complaint with the supervisory authority in your country |
Each European Economic Area country must provide for one or more public authorities for this purpose. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm For other countries please consult the website of your country’s authority. |
Country-specific additional points
According to which country you are in, you may have some additional rights.
If you are in France, find out more…
- If you are in France, you have the right to give us instructions regarding information we hold about you in the event of your death (specifically, whether we should store or delete it, and whether others should have the right to see it). You may:
- issue general instructions to a digital service provider registered with the French data protection supervisory authority (called “CNIL”) (these instructions apply to all use of information about you); or
- give us specific instructions that apply only to our use of information about you.
Your instructions may require us to transfer information about you to a third party (but where the information contains information about others, our obligation to respect also their privacy rights might mean that we can’t follow your instructions to the letter). You may appoint a third party to be responsible for ensuring your instructions are followed. If you do not appoint a third party in that way, you successors will (unless you specify otherwise in your instructions) be entitled to exercise your rights over information about you after your death:
- in order to administer your estate (in which case your successors will be able to access information about you to identify and obtain information that could be useful to administer your estate, including any digital goods or data that could be considered a family memory that is transferable to your successors); and
- to ensure that parties using information about you take into account your death (such as closing your account, and restricting the use of, or updating, information about you).
You may amend or revoke your instructions at any time. For further information on the processing of information about you in the event of your death, see Article 40-1 of the law 78-17 dated 6 January 1978. When you die, by default, you will stop using your account and we will delete information about you in accordance with our retention policies (see the paragraph “How long will information about you be kept?” for details).
Who should you contact with questions?
If you have any questions, or wish to exercise any of your rights, you can contact the relevant PMI affiliate. Contact details will also be given in any communications that a PMI affiliate sends you.
If your country has a data protection authority, you have a right to contact it with any questions or concerns. If the relevant PMI affiliate cannot resolve your questions or concerns, you also have the right to seek judicial remedy before a national court.
Changes to this notice
We may update this notice (and any supplemental privacy notice), from time to time. We will notify you of the changes where required by law to do so.
Last modified 27 March 2018.
Technodom gift cards use regulations
- This gift code shall be valid throughout Technodom network of stores.
- The promo code holder may buy any Goods in any number for the total code value upon the code presentation at the cash desk.
- Promo code amount shall be used only at a time. If buying amount less than promo code amount, the difference is not returnable
- If the promo code value is not sufficient to buy any good, then the shortage may be paid either in cash on by a payment card.
- This promo code is valid until December, 31 2020. Philip Morris Kazakhstan LLP shall not replace the promo code if the holder thereof fails to use it during validity thereof.
- Any defective goods purchased using TECHNODOM gift card shall be serviced during warranty period, replaced and returned in the procedure established by applicable legislation concerning protection of consumers’ rights.
- This promo code may neither be returned nor be exchanged for money and shall not be restored if lost.
- On any matters related to promo code use and activation please contact Technodom team at any store or by calling 1717 (for mobile users), e-mail: callcenter@technodom.kz.
- You can explore the working hours of the stores by the link www.technodom.kz/stores