USE CODE IQOS-2020 AND RECEIVE KZT 3000 DISCOUNT FOR ORDERS ABOVE KZT 10000.
*The Code is applicable on all IQOS devices *The Сode shall not be cumulative with other vouchers, discounts and special offers.

FAQ

Trade-in

What is IQOS Trade-In Program?
This Program affords you the opportunity to bring your IQOS of any previous model and get the discount for new IQOS 3 DUO. The discount for IQOS 3 DUO varies depending on the model you trade in.
What devices are accepted for the Trade-In Program?
The Program covers IQOS 2.4/2.4P (including limited collections), IQOS 3, IQOS 3 Multi and IQOS 3 Holder. If you bring IQOS 3 holder, you’ll get the discount for IQOS 3 DUO Holder.
Can I apply for the Trade-In Program in any sales outlet?
Yes, you can bring your device and buy new IQOS 3 DUO in any official IQOS Store.
Does Trade-In Program cover any new device or only IQOS 3 DUO?
Trade-in Program covers the acquisition of IQOS 3 DUO only. Besides, limited versions and colors (for example, cooper) of IQOS 3 DUO may not be bought under the Trade-in Program.
Do I need the box for my device to be accepted?
No, you don’t need the box for your IQOS device to be accepted.
What if my device is non-operational?
Devices covered by the effective warranty are also accepted.
Will I get the warranty for my new IQOS 3 DUO acquired under the Trade-In Program?
New IQOS 3 DUO has 1 year warranty just as any new IQOS device.
Can I get the device I traded-in back?
You trade-in your device on an irrevocable basis which is confirmed by signing of the Handover Certificate.
Does the Program cover devices from limited collections?
Yes, you can trade in any models from limited collections.
May I use other vouchers or certificates to buy new IQOS 3 DUO under the Trade-in Program?
Other discounts and special offers are not cumulative with the discount for new IQOS 3 DUO got under the Trade-in Program.
Is there any additional discount for IQOS 3 DUO under the Trade-in Program?
No, you may use the discount got for your old device under the Trade-in Program only.
Is there any limit for use of the Trade-in Program?
No, there is no limit.
May I surrender two or more devices to buy new IQOS 3 DUO under the Trade-in Program?
You may surrender two or more devices, but discounts received for your old devices may not be summed up to buy one new IQOS 3 DUO.
May I bring the holder and the charger from different kits to buy new IQOS 3 DUO under the Trade-in Program?
Yes, provided that the holder and the charger are operational or covered by the effective warranty.