FAQ

lil system

What is the difference between Fiit and HEETS?
•    Although Fiit and HEETS tobacco sticks are produced according to the same manufacturing standards, we use different tobacco blends, so each product has its unique flavour recipe.
•    You now have four different Fiit variants to chose from with the introduction of the 4 new varients in the market. Ranging from classic heated tobacco taste to new menthol flavors.
•    And you have over 8 HEETS variants to choose from. And if you have not found your perfect taste, we suggest you pass by an IQOS store to try the taste exploration kit.
•    lil SOLID 2.0 and IQOS 3 DUO also have different heating technologies. lil SOLID 2.0 heats with a pin which heats the tobacco from the inside. And IQOS 3 DUO heats the tobacco from the inside through HeatControl technology- through a blade
•    Please, note that HEETS tobacco sticks are designed to be used only with IQOS device, and Fiit are designed to be used only with lil SOLID device.
What is lil SOLID 2.0?
Lil SOLID 2.0 is the next generation lil SOLID all-in-one tobacco heating device introduced by IQOS, to enjoy a real tobacco taste without smoke and ash.
lil SOLID's pin heating technology gives you real tobacco taste without fire, ash and smoke.
Lil SOLID is designed to be used only with Fiit tobacco sticks.
How to use lil SOLID 2.0?
If you have a new lil SOLID 2.0 device and will be using it for the first time, first wake it up from sleep mode by pressing the button for 2 seconds or connecting the charger to the charging port. A full charge will take approximately 2 hours.
  1. Slide open the Cover of the stick insertion part at the top of the device
  2. Insert a Fiit tobacco stick with the tobacco part facing down
  3. Press the button for 2 seconds until vibration occurs. State LED blinks in ice blue and the device vibrates simultaneously. Pre heating takes about 25 seconds depending on the use environment. When the preheating process ends, the State LED lights come on and vibrations occur simultaneously to indicate that the tobacco stick is ready for use.
Your device is ready to use!
The experience lasts for 14 puffs or up to 5 mins, whichever comes first. 30 seconds prior to the end of the session or when the last 3 puffs are left the device will vibrate once and the State LED will blink in ice blue until the end of the session. When the session comes to an end, the State LED and the device turn off automatically. You do not need to press the button.
To extract the tobacco stick, twist the tobacco stick more than 3 times in one direction.
You may use the device up to 3 consecutive times without waiting time between 3 sticks.
How to check the charge level of lil SOLID 2.0?
To check the charge level of the lil SOLID 2.0 device press the Button or plug the device in a power outlet using the supplied USB Cable and AC Power Adaptor.
The charging status of the device is displayed as follows: Blue (100 ~ 60% charged), Ice blue (60 ~ 30% charged), Orange (30 ~ 1% charged), Red – (needs to be charged)
How can I reset Iil SOLID 2.0?
  1. Press the Button for 8 seconds (even if vibration occurs within 2 seconds)
  2. The State LED will blink twice in red, orange, ice blue and blue, sequentially
  3. When the device is reset, the State LED lights in ice blue for 1 second, and vibration occurs twice, simultaneously
How to clean lil SOLID 2.0?

Always turn OFF the device before cleaning. Let it cool down after the last use.

  1. To use the Cleaning Wiper, gently snap open the side with the ⊙ mark.

  2. To use the Cleaning Brush, gently snap open the side with the mark.

  3. Remove the cap from the device

4. Insert the Cleaning Wiper into the device and clean the device by spinning the cleaning wiper. Repeat this steo with the cleaning brush.

What Fiit variants are available?
Four variants are available:
Fiit REGULAR / VIOLA / CRISP/ TROPIC

Fiit tobacco sticks are designed to be used only with lil SOLID device.
What is the difference between Fiit tobacco sticks and cigarettes?
Both, cigarettes and Fiit tobacco sticks contain nicotine, which is addictive. However, this is the only common point.
In cigarettes, the tobacco is burnt, whereas with Fiits its heated when used with the lil SOLID 2.0.
Because lil SOLID heats the tobacco rather than burning it, using Fiit you will enjoy: no cigarette smell smoke and a tobacco experience without ash and fire.
Can I use cigarettes with Iil SOLID device?
No. Cigarettes cannot be used with lil SOLID device because of different manufacturing design. Fiit tobacco sticks have been specifically designed for use with lil SOLID device
Low or no aerosol
If you experience that you only get a little bit of aerosol compared to your previous experiences, please ensure you check the following:
  • You are using the Fiit tobacco stick and not any other brands or products
  • You have correctly inserted the Fiit tobacco stick in the lil SOLID device without breaking or turning the tobacco stick
  • You allow the device to pre-heat for about 25 seconds prior to puffing
  • You clean your lil SOLID regularly (every 20 sticks)
  • You pause between puffs to allow the pin to properly heat the tobacco and generate aerosol
What are the differences in IQOS and lil SOLID offerings?
lil SOLID and IQOS are both smoke-free products, however, these devices have different offerings. It is only your own preferences, goals and budget that define your choice.
lil SOLID device is a smoke-free product that:
  • has limited selection of device colors and tobacco flavors
  • no customization options or accessories
  • however, all in one simple and practical device that offers real tobacco taste with no fire, smoke or ash
  • it suits best customers who value simplicity and practicality
IQOS device is a smoke-free product that has different offerings:
o wider range of flavors – expertly crafted by our flavor masters to provide real tobacco taste and satisfaction
  • portfolio of devices, colors & stylish accessories
  • more than 500 customization options for your device
  • loyalty program, support programs and connected experience
Can I customize lil SOLID 2.0 device?
We sell lil SOLID charging accessories — AC Power Adaptor, USB cable.
If you are looking for a device that enables customization, we advise you to consider IQOS – with more than 500 customization options for your device.
Why is PMI endorsing lil? Why is lil introduced by IQOS outside South Korea?
PMI’s objective is that all adults who would otherwise continue to smoke or use other nicotine products switch as soon as possible to better alternatives to cigarettes.
In addition to our ongoing efforts to develop and commercialize our line of smoke free alternatives to cigarettes, commercializing lil outside of South Korea complements our portfolio of smoke free alternatives, while giving adult smokers more options in terms of range in taste, price and technology to choose from.
Important information: IQOS and lil SOLID are not risk free.
This product is not risk free and provides nicotine, which is addictive.
Only for use by adults who would otherwise continue to smoke or use other nicotine products.

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